The machine will not brew coffee
When a machine will not brew, the culprit is almost always a jammed brew unit or a scaled-up water circuit. Diagnosis costs PLN 20–50 and is deducted from the repair; reconditioning the brew unit — the most common fix — costs PLN 90–120.
Most likely causes
Jammed or seized brew unit — coffee residue and worn seals lock the mechanism
most commonWe fix this with: Brew unit reconditioning — 90–120 PLN
Scaled thermoblock and hoses — scale narrows the bore and chokes the water flow
commonWe fix this with: Descaling and chemical cleaning — 150 PLN
Worn pump that no longer builds working pressure
commonWe fix this with: Pump replacement — 330–380 PLN
Grind set too fine, blocking flow through the puck
less commonWe fix this with: Grinder repair and replacement — 250 PLN (parts 70–150 PLN)
Check this yourself first
Some faults you can clear yourself. If none of this helps, we know where to look.
- Check the water tank is filled and seated correctly
- Remove and rinse the brew unit under running water if your model allows it
- Set a coarser grind and try again
- Run the descaling programme from the machine menu
Where we see this most often
Saeco
The most common problem in Saeco machines is the brew unit: worn seals, seized guides and coffee residue jam the mechanism and trigger an error message. Older models add thermoblock scaling; newer ones tend towards control electronics failures. Reconditioning the brew unit resolves most cases and costs PLN 90–120.
Philips
Philips coffee machines do not share one universal platform. In EP fully automatic machines we repair brew units, seals, grinders and LatteGo systems. Baristina automatically grinds and tamps coffee into a portafilter, while Barista Brew is a conventional semi-automatic machine with a 58 mm portafilter and steam wand. SENSEO®, L’OR and Cafissimo require pod or capsule-system diagnostics; in filter machines we check heaters, thermostats, valves and grinders. This lets us match every fault to the correct design.
Nivona
In Nivona machines we most often find a scaled thermoblock and a pump losing pressure — both a direct result of brewing on hard water without regular descaling. A service every 10–12 months practically eliminates these failures and costs less than a single thermoblock replacement.